If you need to change details of your order (such as address, product size, or color), please contact us within 24 hours of placing your order. We can make changes only if the order has not yet been processed for shipping.

Shipping times vary depending on the destination. Generally, orders are processed within 2-3 business days, and delivery can take up to 7-14 days. You will receive a tracking number once your order has been shipped.

If you receive a damaged item, please contact us immediately at our support email with photos of the damage. We will arrange for a replacement or refund as quickly as possible.

Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order on our website or directly with the shipping carrier.

Yes, we offer customer support via email (contact@luxehealth.store) and chat. Our support team is available to answer.